Ultraviolet (UV) curing lamps are manufactured
from clear fused quartz. Quartz is very fragile. Upon receipt of the
lamp, the carton should be opened fully so lamp can be lifted out of
packaging with no twisting or pulling. Unpacking should take place in
an area large enough to eliminate the possibility of inadvertently
striking the lamp. The neck of the
lamp is extremely susceptible to breaking. This is especially true
of lamps with longer arc lengths. Be sure to support the lamp neck at
Lamps are shipped clean and sealed in plastic. If
accidentally touched, lamp must be wiped with alcohol or Windex before
placing in service. Fingerprint contact with the quartz envelope must
be avoided. A single fingerprint will etch the quartz surface
eventually causing premature failure that will not be covered under
Lamps must be kept clean. All types of dust,
powder, grease, smoke and misting ink must be cleaned from lamp.
Overheating from a dirty condition will cause warping and can cause an
electrical short. Electrical fittings must also be cleaned to prevent
arcing between fitting and lamp ends.
Always allow lamp to cool and disconnect all power prior to any
All claims for broken lamps or missing parts
must be reported within 5 calendar days of package receipt. Failure to
report damage will result in claim request being denied.
Keep the broken item
and ALL original packaging, including cartons and contents until the
claim resolution process is finished. Failure to save all packaging
will result in claim being denied.